How do I find the right wig?
Look for the length, cut and colour closest to your natural hair or the look you want. Every colour is shown with a photo on the product page. If you have questions, we are happy to advise you by email.
Will the wig fit my head size?
Our wigs have an adjustable cap with straps and fit most head sizes (approx. 54–58 cm circumference).
Can I style the wig?
Most models are made of heat-resistant synthetic fibre and can be styled at low temperature (up to approx. 120 °C). Please check the details on the product page.
How do I care for my wig?
Wash with cold or lukewarm water and a mild shampoo, do not rub, and let it air-dry. Store it on a wig stand if possible.
How long does delivery take?
8–15 working days to all countries. Shipping is always free.
Do I have to pay customs or VAT?
For Switzerland, VAT is already included in the price – there are no additional costs on delivery.
Is the packaging discreet?
Yes, your order is delivered in neutral packaging.
Can I return the wig?
Yes, within 14 days, provided it has not been worn and the protective net is intact. See Returns & Exchanges for all details.