Deletion of your data

You can ask us at any time to delete the personal data we hold in connection with your visits or orders at Confidelle.

How to request deletion

  1. Write to us using our contact form with the subject “Data deletion”.
  2. Please provide the email address you used for your order and, if available, your order number.
  3. To protect your data, we verify your identity before carrying out the deletion.

Processing time

We process your request within 30 days and confirm the deletion by email.

What we must keep

Data we are legally required to keep – for example invoices and accounting records – is only deleted once the statutory retention period has expired. Until then it is restricted and no longer used for any other purpose.

Cookies and advertising

You can change your cookie preferences at any time on the Your privacy choices page. More information can be found in our privacy policy.